Submit your setup or issue

Share the campaign details, website URL, platform, rejection feedback, or API error. The more context you include, the faster the scoping conversation goes.

Review and diagnosis

The submission is reviewed against TCR requirements, compliance criteria, or the specific technical failure point — depending on what you shared in step one.

Receive recommendations

Recommendations are specific to your setup — what to change, what to rewrite, what to configure, and in what order. Not a generic checklist.

Implement changes or resubmit

Apply the fixes to the campaign submission, website, API configuration, or internal workflow. Follow-up support is available if something surfaces during implementation.

Before you submit

What to include in your request

The more of this you can share upfront, the faster the review moves. Nothing is required — share what you have.

Campaign details

Use case description, opt-in flow, sample messages, and current TCR registration status.

Website links

Homepage, opt-in page, Privacy Policy, and Terms of Service URLs.

Platform and setup context

Messaging provider, number type (10DLC, toll-free, short code), Messaging Service SID if applicable.

Rejection feedback or error detail

TCR rejection reason, error code, failed API request/response, or delivery failure pattern.

Ready to start a review?

Share the setup or issue and the scope can be confirmed from there.

Request help